Privacy Policy

Privacy Policy

Effective Date: 20.08.2025

At FutureLink BD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make purchases, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, shipping/billing address.
• Payment Information: Processed securely through trusted third-party payment gateways (we do not store your card details).
• Usage Data: IP address, browser type, device information, and website interactions for improving your experience.
• Cookies & Tracking: To personalize your shopping experience, analyze traffic, and remember your preferences.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Communicate order updates, promotions, and customer support.
• Improve website functionality and user experience.
• Prevent fraud, unauthorized transactions, and security risks.

3. Data Sharing & Disclosure

We do not sell or rent your data. However, we may share information with:

• Service Providers: Payment processors, delivery partners, IT and support services.
• Legal Obligations: If required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences and login sessions.
• Provide personalized product recommendations.
• Track website performance and marketing effectiveness.
  You can manage or disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement industry-standard security measures to protect your data. While no method is 100% secure, we continually update our practices to safeguard against unauthorized access or misuse.

6. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal data.
• Request deletion of your account and stored data.
• Opt out of promotional communications anytime.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

For questions, concerns, or privacy-related requests, please contact:

📧 Email: sales@futurelinkbd.com
📍 Address: 42/1/Ga, 1st Floor, Segunbagicha, Tanaka Tower, Dhaka-1000